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Shipping and Returns

Shipping

KROMA ships out to an increasing number of countries daily from our shop on Granville Island in Vancouver, BC. Currently, we ship to the following countries:

  • Canada
  • United States
  • Australia
  • Germany
  • Ireland
  • Mexico
  • Netherlands
  • Philippines
  • Portugal
  • Spain
  • Switzerland
  • United Kingdom

If you don't see your country on this list, feel free to email us at info@kromaacrylics.com and request to be added to the list.

We ship Canada Post Expedited Service at a discounted rate. Shipping typically takes 2-4 business days within Canada and 4-6 days to the USA. International shipping varies by distance and service level. Ground service is the most affordable option, but may take as many as three months to arrive.

Please note that International shipments may be delayed by customs.

 


Returns

KROMA accepts returns under special circumstances within two years of purchase. If you would like to return a purchase, please visit our shop, call, or email us.

1649 Duranleau Street
Vancouver, B.C.
V6H 3S3
tel: 604 669 4030
toll free: 1 (888) 669 4030
info@kromaacrylics.com